XIAMEN SAI YAGE TRADING CO.,LTD.
Unit 621-622, Building 2, Cross-border E-commerce Industrial Park, 29 Changhong Road, Xiamen Area, China (Fujian) Pilot Free Trade Zone
Operating Officer：ZENG ZHENNAN
[Transactions generated by European market will be handled by UK entity, and transactions generated by Japanese market will be handled by Chinese entity]
There is no shipping fee other than the prduct price, and we offer free shipping.
Any products will usually be delivered within 7 to 15 days from the day of order.
* Please note that the delivery time may be delayed depending on the total number of orders and your location.
* If the product cannot be delivered to you, we will contact you.
Consumer Hotline: 052-890-0004
Customer Service Time:
Monday to Friday from 9 am to 5:30 pm
The following credit cards are accepted for payment:
*Only your personal credit card may be used for payment.
*Please note that the closing and payment date may differ from the deduction date.
*We do not accept debit cards, pre-paid cards, or any type of cards other than credit cards.
Cancelling / Returning of Product(s)
In principle, order cancelations and product returns or exchange are not accepted.
In case the size, color, amount etc. of the received product(s) differs from your ordered product(s)
- Contact us within 7days after delivery and return the product(s) via cash on delivery.
- You will be refunded the amount you paid for the product(s) (excluding consumption tax).
- If you paid via credit card, after returning the product(s), check the statement issued by your credit card company for the refunded amount.